Customer Reviews & Storiesfor Classic Imports in New Buffalo, MI
Customers Love Classic Imports in New Buffalo
See what our customers have to say about the service they receive at Classic Imports in New Buffalo, MI. If you’ve been to our shop, we’d love to hear from you. Click on a logo below to leave us a review on your favorite site. Thank you!
Customer Reviews & Stories for Classic Imports
"Classic Imports has serviced my car for several years. They treat me like family and do business the old-fashioned way – honest, friendly and professional. I appreciate their attention to detail and the courtesy extended to me. I trust them completely and wouldn't take my car any place else."
— Hillary B.
"I think of my car as part of my family. As such, I want it to have the best care possible. Classic Imports provides that and a whole lot more. Everyone on their staff is honest, reliable, responsive and pleasant. Their exacting standards and meticulous care of my car allow me to enjoy driving it worry-free."
— Shari W.
"Besides Mikail and his staff's superb expertise, we really appreciate the personal touch we receive. We are provided with no-rush, time to explain the problem, ask our questions and receive answers we can understand and count on. We would not trust our classic cars with anyone else. Mikail and his staff are the true classics."
— Barry G.
"I now have had two experiences with Classic Imports - once when they helped me out when my car key became locked in the Frunk of my Porsche 911 and this last time when I had a water leak problem that caused water in the interior of the convertible when there was heavy rain. In both cases Classic Imports has been extremely helpful and solved the problem. I also had a service performed and a switch exchanged and I am very happy that they also found the root cause of the water problem which was a blocked drainage. Not only is Classic Imports really easy to work with I also ended up paying a fraction of what it would have cost to fix it at a Porsche dealer. Thanks Classic Imports I will be coming back !"
— Oliver Halter.
"Moving here to Michigan City 14 yrs ago, I was lucky enough to find this great classic car repair known as Classic Imports. So me and my Beemer had classic type care from the owners and staff for the better part of 10 years. I can't say enough, they always went the extra mile even beyond car problems. One thanksgiving when my water heater went on the fritz and I had a boatload of relatives over, I was offered the use of the owners house and shower for the whole family. Not expective but not surprised. Work was always done when promised and done correctly without price gouging, always fair. You cannot do better anywhere."
— Joyce Collins.
"We once again received outstanding service from our friends at Classic Imports."
— Charles & Natalie M.
"Thanks again for the fast help with the Jag!"
— Dick A.
"Always professional and honest! I would refer all my friends and family to Classic Imports! Don is very easy to deal with, no complaints here!"
— Jason W.
"Fantastic job! They took time to listen and understand the problem, and then took care of it. Great job!"
— Joe S.
"I like this place, the owner and the people who work there. They are a specialty shop of sorts, concentrating on higher end cars and European cars. They aren't the cheapest around but anyone owning the kind of cars they work on should realize that service can be expensive. They have done good work, in a timely manner and at what I consider to be a reasonable rate. They are insured and bonded and I'm comfortable with leaving my nice rides in their capable hands."
— Cheffrey D.
"In the dead of winter I needed a headlamp bulb, took my BMW here and loved this shop!"
— Michael Q.
"Very much recommend Classic Imports. Had some emergency issues with my Range Rover while in town on business. I needed to be back in Chicago the next day and they were able to squeeze me in even though they were fully-scheduled. While I'm not sure how happy Don was to see me in again the next morning with the same issue, this would be the go-to place if you need service on an import while in the area."
— Ravi G
"My car blew a coil near New Buffalo, MI a few years back. I was directed to Classic Imports where they expedited parts from some magical place, had my vehicle repaired and on my way in 2 hours!! The manager, Don called me a week later to advise me of a recall on the coil that blew. When I approached my Audi dealership about it, they said that they hadn't even sent the recall to its customers yet.
"I live 2 1/2 miles from my Audi dealership in Illinois. I drive an hour to Classic Imports for all of my car's maintenance. They have well-qualified mechanics, very reasonable prices and treat you as an individual. The mechanics talk to me as an intelligent person and not condescendingly as I have experienced elsewhere.
"I tend to forget about my car's maintenance but they keep me informed of upcoming vehicle maintenance and apprised of any possible future mechanical issues my particular car may have so I can schedule ahead of time. It's well worth my time and the trip. I highly recommend them!"
— Linda O
"Like having you guys nearby. Honest, friendly, will drop off and pick up if requested, and repairs always completed on time."
— Matt G
"Don has been great to work with. He is professional and a great manager of your company. I will continue my repairs with Classic Imports. Thank you."
— David D
"Had a situation with my BMW 2003 525i where the thermostat was sticking open or closed. They took care of me that day. It is nice to know there's a shop that cares about your urgency. They were very polite and courteous. I would use them again."
— Carl V
"The work that was done was excellent as always. Don is a very insightful and knowledgeable person when it comes to cars. The work on my installation of new exhaust system was superb and I will go back time and time again. The installation cost to put the new system in went above the originally quote but it was noted before that it might be a little higher due to the unknowns."
— Damien L